THEY ARE THE WORST.MADE AN APPOINTMENT GOT THE CAR THERE ON TIME.THEY HAD THE CAR 4 DAYS AND DID NOT EVEN LOOK AT IT.I FINALY SAID I HAD TO GO AND GET MY CAR AND TAKE IT TO ANOTHER DEALER .THE GET THE CAR FROM THERE LOT AND PARK IN THE MIDDLE OF THE STREET IN TRAFFIC SO I COULD NOT CHECK THE CAR FOR DAMAGE.WHEN I GET HOME I NOTICE A LOT OF BIRD DROPINGS ON MY CAR AND BODY DAMMAGE TO MY RIGHT FRONT BUMPER THAT WAS NOT THERE WHEN I DROPPED OFF MY CAR.I CALL THE SERVICE MANAGER AND TELL HIM OF THE DAMAGE .HE TELLS ME HE WILL CALL ME BACK AND NEVER DOES.I HAD TO CALL MY INSURANCE COMPANY TO FILE A CLAIM.DONT TAKE YOUR CAR THERE GO TO ANOTHER SERVICE DEPARTMENT
More Review Details
|Discounts and Special Offers|
|Diversity of Products or Services|
What I liked
What I disliked
- Will never buy a jeep again
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Bay Ridge Chrysler Jeep Dodge Ram Service Department
- Review category
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